FAQ

• Can I get custom and personalized orders?

Yes, you can get custom items. Please contact me here or on instagram (KleverKatCreations).

 

 

• Do items have care instructions?

Any item that requires special care will come with care instructions. You can contact me if you have any questions about care.

 

 

• Do you offer gift wrapping and packaging?

If your item is a gift and you have any specific requests please let me know in the order notes. If you want extensive gift packaging, it will be charged separately.

 

 

• Do you accept returns or exchanges?

Some returns are accepted, but return shipping is at the customers expense.

If your package is delivered tampered/damaged, please open a claim with the shipping carrier that delivered it. We cannot control what happens with the packages during transit.

If there was any problem related to your order due to our process, please contact us so we can see what can be done to fix it. Thank you!